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Small and Medium Enterprises  
INTRODUCTION

In the globalized market, small and medium enterprises are responsible for providing their services within the same quality level than their larger competitors, because the end-users simply choose the product that meets their needs at the most appropriate price and best post-sales service.

However, larger companies heavily invest in their Continual Improvement processes and information technologies, gaining a competitive advantage that is difficult to achieve for companies in the SMEs field.

Also, large corporations establish alliances and agreements among them that allow them to exploit their comparative advantages, while companies in the SMEs field remain disarticulated, and without making use of existing models of partnership.

In this case, Antartec seeks to offer the SMEs industry knowledge and technology and business tools that will allow them to even the odds, by conducting a continuous cycle of four stages:

To plan in an orderly and strategic way the information technologies investments, so these are aligned with business objectives, and generate value from the start.

To analyze and to improve business processes, identifying critical points in the value chain, and optimize them to make them more effective.

To automate improved processes, following the IT strategic plan, to make them more agile and efficient.

To integrate both, customers and suppliers, in the value chain of the company, reducing time and costs related to the interactions with them, and turning them into real business associates.